Accounts Receivable Rep II
Portland, Oregon - Added Oct 27th, 2026
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Accounts Receivable Representative
Our client, a leading health care company dedicated to revolutionizing the industry, is looking for a remote Accounts Receivable Representative to join their team! In this role, you will support accounts receivable and delinquency processes, manage past-due accounts, and work directly with customers to resolve payment-related issues. This position is ideal for someone with strong customer service skills, accounts receivable or collections experience, and the ability to thrive in a fast-paced, high-volume call environment.
Pay Range: $20.00 – 23.00/hr., DOE
Location: Remote (Candidates must currently reside in Oregon, Washington, Idaho, Utah, North Dakota, or Arkansas)
Contract Duration: 3+ months (contract only)
Schedule & Remote Work Requirements:
Key Responsibilities for Accounts Receivable Representative:
Requirements/Qualifications for Accounts Receivable Representative:
About Motus Recruiting and Staffing, Inc:
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
KG/14461
Our client, a leading health care company dedicated to revolutionizing the industry, is looking for a remote Accounts Receivable Representative to join their team! In this role, you will support accounts receivable and delinquency processes, manage past-due accounts, and work directly with customers to resolve payment-related issues. This position is ideal for someone with strong customer service skills, accounts receivable or collections experience, and the ability to thrive in a fast-paced, high-volume call environment.
Pay Range: $20.00 – 23.00/hr., DOE
Location: Remote (Candidates must currently reside in Oregon, Washington, Idaho, Utah, North Dakota, or Arkansas)
Contract Duration: 3+ months (contract only)
Schedule & Remote Work Requirements:
- Must be willing to work Pacific Time Zone hours.
- Ability to work remotely full-time in a professional, distraction-free environment.
- Must have a reliable internet connection through Cable, DSL, or Fiber. Satellite and mobile Wi-Fi connections are not supported.
- Must be able to connect company-provided equipment directly to a router or modem if required.
- Candidates must currently reside in one of the approved states. Candidates planning to relocate will not be considered.
Key Responsibilities for Accounts Receivable Representative:
- Manage incoming and outgoing customer calls regarding past-due accounts, delinquent balances, payment arrangements, and account inquiries.
- Navigate a high-volume call environment, with approximately 20–100 calls per day.
- Provide exceptional customer service while demonstrating empathy, professionalism, and understanding when assisting customers experiencing financial difficulties.
- Monitor and manage accounts receivable activities to support timely and accurate payment collection.
- Negotiate payment arrangements and assist customers in resolving outstanding balances in accordance with established policies.
- Maintain accurate and detailed account documentation, including customer conversations, payment arrangements, negotiations, and account updates.
- Coordinate with internal departments, including Membership, Customer Service, Underwriting, and Marketing, regarding policy cancellations, reinstatements, appeals, and premium delinquency matters.
- Communicate with members, brokers, vendors, and business partners to resolve accounts receivable, premium processing, cash management, and delinquency issues.
- Assist with group accounts receivable activities, including fund reporting and account reconciliation support.
- Participate in process improvement initiatives to enhance accuracy, efficiency, and customer service.
Requirements/Qualifications for Accounts Receivable Representative:
- High school diploma or GED.
- 2+ years of experience in accounts receivable, collections, treasury, or a related field, or an equivalent combination of education and experience.
- Experience working in a high-volume call center or phone queue environment.
- Working knowledge of accounts receivable, payment collection, and delinquency processes.
- Strong customer service and interpersonal skills, with the ability to handle sensitive financial conversations professionally.
- Excellent written, verbal, and active listening communication skills.
- Strong negotiation skills, including the ability to be assertive, persuasive, and solutions-oriented.
- Proficiency with Microsoft Office applications, including Excel and Word, and the ability to navigate multiple computer systems.
- Strong attention to detail, organization, and accurate documentation skills.
- Ability to perform basic mathematical calculations accurately.
- Typing proficiency of 40 WPM or 10-key data entry skills at approximately 8,500 KPH.
- Ability to manage a high volume of work while maintaining accuracy, professionalism, and productivity.
- Strong teamwork skills and the ability to collaborate effectively with internal departments and external customers.
- Previous accounts receivable or collections experience within the health insurance or health care industry.
- Experience handling insurance premium payments, billing inquiries, or delinquent accounts.
- Familiarity with insurance policy cancellations, reinstatements, or appeals.
- Experience supporting group accounts receivable or cash management processes.
About Motus Recruiting and Staffing, Inc:
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
KG/14461
Job ID: 14461